Your privacy matters to us.

Scope

This Privacy Policy explains how Deeptal collects, uses, shares, and protects information when you use our website, platform, and related services (collectively, the Services).

Controller and legal framework

DEEPTAL GLOBAL DOOEL DEBAR, with registered address at Ul. Zija Mersovski 6/23, 1250 Debar, North Macedonia, operates Deeptal. This Policy is intended to support compliance with the Law on Personal Data Protection of the Republic of North Macedonia and other applicable privacy and electronic communications rules.

Information we collect

• - Account information: name, email, role, and authentication data.
• - Profile information: skills, experience, availability, rates, resumes, photos, and portfolio links.
• - Platform data: job postings, applications, interviews, schedules, time entries, invoices, and related metadata.
• - Communications: messages, support requests, and feedback you submit to us.
• - Usage data: log files, IP address, device identifiers, browser type, and interaction signals.
• - Cookies and tracking data: session identifiers and analytics data as described below.

How we use information

• - Provide and operate the Services, including matching specialists with roles.
• - Create and manage accounts, authenticate users, and secure access.
• - Process transactions, invoicing, and compliance workflows.
• - Personalize the experience and improve product performance.
• - Communicate about updates, security notices, and support requests.
• - Meet legal obligations and enforce our policies.

Payments and card data

• - If card payments are enabled, payment card details are entered on the hosted environment of an authorized acquiring bank or payment processor.
• - Deeptal does not intentionally store full payment card numbers, CVV/CVC codes, or equivalent authentication data on its own servers.
• - We may store transaction identifiers, invoice references, payment status, billing contact data, and related records required for reconciliation, support, fraud prevention, accounting, and compliance.

Legal bases

Depending on the relationship and the applicable law, we process personal data under one or more of the following legal bases:

• - Contract: to provide the Services you requested.
• - Legitimate interests: to secure, improve, and grow the marketplace.
• - Consent: where required for marketing or certain cookies.
• - Legal obligation: to comply with applicable laws and regulations.

How we share information

• - With companies and specialists you choose to engage with through the Services.
• - With service providers that support hosting, analytics, messaging, payments, and security.
• - With professional advisors when necessary for legal, audit, or compliance needs.
• - With authorities if required by law or to protect rights and safety.
• - In connection with corporate transactions such as a merger or acquisition.

International transfers

We may transfer data across borders to operate the Services. When we do, we use safeguards such as standard contractual clauses or other lawful transfer mechanisms.

Data retention

We retain information only as long as needed for the purposes described in this Policy, including to meet legal, accounting, or reporting requirements. Retention periods may vary based on the type of data and our obligations.

Security

We use administrative, technical, and physical safeguards designed to protect your information. No system is completely secure, so we cannot guarantee absolute security.

Cookies and analytics

• - Essential cookies: required for authentication and core functionality.
• - Analytics cookies: help us understand usage and improve the Services.
• - Preferences: remember choices such as language or session settings.
• - You can control cookies through your browser settings and our cookie banner where available.

Your rights and choices

• - Access, update, or delete your personal information.
• - Object to or restrict certain processing.
• - Request data portability where applicable.
• - Opt out of marketing communications at any time.
• - Withdraw consent where processing is based on consent.
• - Lodge a complaint with the competent personal data protection authority where you believe your rights have been infringed.

Children

The Services are not directed to children under 16, and we do not knowingly collect their information. If you believe a child provided data, contact us to remove it.

Changes to this policy

We may update this Policy from time to time. If we make material changes, we will provide notice through the Services or other appropriate channels.

Contact

Privacy requests may be sent to contact@deeptal.com or raised through our contact page. Where relevant, you may also consult the Agency for Personal Data Protection in North Macedonia at https://azlp.mk.